Clik here to view.
Expert support for your service management system
While ISO 20000 was originally developed to reflect best-practice guidance contained within the ITIL framework, it equally supports other IT service management frameworks, including COBIT. Aligning...
View ArticleClik here to view.
Five major problems with free documentation templates
Using free documentation templates to accelerate your management system and compliance projects is obviously appealing – everyone likes to get something for nothing, after all – but, as with so many...
View ArticleClik here to view.
How eco-friendly is your business?
Heating on full blast this winter? Lights on 24/7? Printers going like the clappers? Rush-hour traffic jams around your office block morning, noon and night? Every company – large or small – can...
View ArticleClik here to view.
How to make significant cyber security savings in 2016
Getting your business ‘cyber secure’ rings alarm bells warning of high costs, especially when you consider all of the elements, which include: Staff training Risk assessments Creating and handling an...
View ArticleClik here to view.
Poor customer service costs £234.2 billion
Companies that want to demonstrate and enhance customer satisfaction have a tough job, according to Desk.com. In its recent infographic, Desk.com highlight these startling figures around customer...
View ArticleClik here to view.
Become your own ISO 27001 expert
No matter how many books you read or training courses you attend, really getting to understand ISO 27001 doesn’t begin until you start implementing it. Getting to grips with creating and managing ISO...
View ArticleClik here to view.
Understanding ISO/IEC 27001:2013 and its required documentation
We often talk about ISO 27001 and it being the international cyber security standard, but getting a handle on the Standard, digesting it and directing the rest of the company on what it requires can be...
View ArticleClik here to view.
Mapping your ISO 9001 project to the Standard
With the recent launch of ISO 9001:2015, over one million businesses worldwide will be looking to transition their existing quality management systems to the latest version. This is a lot of...
View ArticleClik here to view.
The 7 signs of grieving for your failed ISMS
From hearing our customer’s stories of woe, we know that creating, managing and updating compliant documentation for an ISMS can be one of the trickiest things to sort out on the way to achieving ISO...
View ArticleClik here to view.
Verizon’s Digest: Real-world data breach scenarios unearthed
From the Rotten Apple to the Alley Cat, and from the Snake Bite to the Poached Egg, Verizon has compiled a list of 18 scenarios in its Data Breach Digest that paint a picture of how real-world breaches...
View ArticleClik here to view.
Stand out from the competition with world-class quality
Quality control is essential to building a successful business that delivers products and services to meet or exceed customers’ expectations. It also forms the basis of an efficient business that...
View ArticleClik here to view.
Requirements for achieving ISO 27001 certification
We’ve often heard from our customers that creating, managing and updating the documentation for an ISO 27001-compliant information security management system (ISMS) is one of the hardest parts of...
View ArticleLogistics firm pay £2.2m fine after breaching anti-bribery Act
A Glasgow-based logistics company, Braid Group, has agreed to pay a £2.2 million fine for breaching the UK Bribery Act 2010. Braid uncovered the acts of bribery themselves when they “discovered...
View ArticleClik here to view.
Celebrating ten years of documentation toolkits
We’re really happy to let our blog readers know that we’re celebrating our tenth birthday supporting organisations worldwide with our documentation toolkits. It’s a huge milestone for us, and in that...
View ArticleClik here to view.
Overcoming the greatest pitfalls in achieving ISO 27001 certification
Nick Orchiston, senior consultant at IT Governance, has helped a wide variety of organisations, from SMEs to global corporations, achieve ISO 27001 accredited certification. In his years of experience,...
View ArticleClik here to view.
New video explains how to tackle ISO 27001 documentation
A new video just published by IT Governance Publishing (ITGP) explains the common pitfalls in tackling ISO 27001 documentation and how you can overcome them using authoritative, compliant and...
View ArticleClik here to view.
Implementing management systems standards: we’ve learned the hard way so you...
Nick Orchiston, senior consultant at IT Governance, has helped a wide variety of organisations, from SMEs to global corporations, to achieve accredited certification to international management systems...
View ArticleClik here to view.
Experienced quality manager on getting ISO 9001 documentation right
John O’Hanlon – quality and accreditations manager at IT Governance – talks us through his vast experience implementing ISO 9001 in a number of organisations and how it has prepared him for his job...
View ArticleClik here to view.
The importance of ISO 9001 in manufacturing
Quality control is important for any industry, but for manufacturing it is paramount. It can win or lose you clients, and open new opportunities or clamp down existing ones within a matter of hours....
View ArticleClik here to view.
Documentation required by ISO 27001
As part of implementing an information security management system (ISMS) aligned to ISO 27001:2013, you are required to produce a number of documents. Failure to do so could result in a range of...
View Article